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ZAF

AI Marketing Management Platform · Malaysia

Run your Meta marketing from one connected workspace.

With your authorisation, ZAF brings Facebook and Instagram pages, ad campaigns, performance insights, messages and comments into one dashboard—so your team can review results, manage enquiries, track leads and sales, plan approved posts and act on AI recommendations.

system-architecture.diagram live
FacebookInstagramMeta AdsAuthorised Connectionclient-selected assetsEnquiriesmessages · commentsLeads & SalesCRM · outcomesAnalyticscampaign · revenueAI EnginerecommendationsApproved Marketing Actions
META authorised assets → connectedAI recommendation → client approval required

One marketing workspace. From campaign signal to sale.

  • Meta Connections
  • Campaign Insights
  • Customer Enquiries
  • Leads & Sales
  • AI Recommendations

The ZAF platform

The marketing work scattered across Meta and your sales process, brought together.

ZAF gives each client a connected view of campaign performance, customer conversations and business outcomes—without taking ownership of the client's Meta assets.

Facebook & Instagram pages

Connect the business Pages and Instagram accounts your team authorises, while ownership and access remain under your control.

Campaigns & performance insights

Review campaign, ad set and ad results in the same workspace used to understand lead quality and sales outcomes.

Messages & comments

Bring customer enquiries into one operational view so the team can respond, assign follow-up and avoid missed conversations.

Lead & sales tracking

Follow an enquiry from its campaign source through qualification, quotation and sale instead of stopping at clicks and platform-reported conversions.

Approved social publishing

Prepare and schedule content selected by your team. Nothing is published until an authorised user approves it.

AI marketing recommendations

Receive explainable recommendations based on connected campaign and business data, with people retaining the final decision.

Your Meta assets stay yours.

Each client connects and controls their own Facebook and Instagram assets. ZAF accesses only the permissions and assets the client authorises, uses that data only to provide the platform service, and keeps publishing or campaign actions subject to client approval.

Connected marketing operations

From Meta activity to leads, sales and revenue.

ZAF connects authorised campaign data and customer enquiries with the systems behind the business—CRM, quotations, sales and revenue—so each client can see what marketing actually produced.
step 01 / 09Facebook & Instagram Ads

Meta Advertising

Authorised Meta campaigns and their performance insights are connected with UTM parameters and click identifiers, so visits and enquiries can be traced to the activity that produced them.

// data recorded at this step
campaign / ad
utm_campaign
fbclid

Every step becomes part of one measurable customer journey, from the first campaign interaction to a recorded business outcome.

Explore the AI Marketing Platform

AI-assisted marketing decisions

Recommendations grounded in campaign and business results.

ZAF analyses the advertising, enquiry, lead, sales and profitability data a client connects. It highlights changes, explains likely causes and proposes next actions without removing human judgement from the workflow.
layer 1

Advertising

  • Spend
  • CPM
  • CTR
  • CPC
  • CPL
  • ROAS
layer 2

Lead Quality

  • Lead source
  • Qualification
  • Conversion
  • Campaign quality
layer 3

Sales

  • Quotations
  • Follow-ups
  • Close rate
  • Revenue
layer 4

Profitability

  • Campaign cost
  • Acquisition cost
  • Revenue
  • Gross profit

Principle: AI should understand the business outcome, not just advertising metrics. A campaign with cheap leads and no sales is not a good campaign.

ai-marketing-agent · pipeline analysing
  1. Meta Adscampaign performance
  2. Marketing Dataspend · clicks · leads
  3. CRMqualification · assignment
  4. Sales Dataquotations · outcomes
  5. Business Datarevenue · margin
  6. AI Analysisall layers, together
Insight + recommended actionsample data

Campaign B has a higher cost per lead than campaign A, but its leads close at a higher rate and produce more gross profit per lead. Recommendation: shift part of the budget from A to B and review A's targeting.

ApproveEditRejecthuman approval

AI proposes. Authorised users review and approve. ZAF keeps the connected client in control of every publishing or campaign decision.

How marketing intelligence works

Platform & supporting services

Marketing first, supported by the engineering it needs.

The AI marketing platform is the centre of our offer. Integration, analytics, automation and custom software support the client systems and data that make marketing measurable.
Core focus

AI Marketing Platform

Campaigns, conversations, leads, sales and AI recommendations in one workspace.

  • Facebook Page Connection
  • Instagram Account Connection
  • Meta Campaign & Ads Insights
  • Messages & Comments Management
  • Customer Enquiry Management
  • Lead & Sales Tracking
  • Approved Social Publishing
  • AI Marketing Recommendations
Explore the AI Marketing Platform

Custom Software Development

Purpose-built software designed around how your business actually operates.

  • Web Applications
  • Business Management Systems
  • SaaS Platforms
  • Customer Portals
  • Admin & Back-office Systems
  • Workflow & Approval Systems
Explore Custom Software

AI & Automation

Embed intelligence into everyday business operations.

  • AI Agents
  • AI Assistants
  • Workflow Automation
  • Document Processing
  • Lead Intelligence
  • Customer Support Automation
Explore AI & Automation

API & System Integration

Connect your platforms, data and workflows into one operating ecosystem.

  • REST API Development
  • Webhooks & Event-driven Sync
  • CRM Integration
  • ERP & Accounting Integration
  • Payment Gateway Integration
  • WhatsApp Integration
Explore Integrations

Data & Analytics

Transform fragmented data into clear business decisions.

  • Business Intelligence
  • Executive Dashboards
  • Marketing Analytics
  • Sales Analytics
  • Marketing Attribution
  • Customer Analytics
Explore Data & Analytics

API & system integration

Connect everything.

We build secure integrations between the platforms your business depends on, so data moves automatically and your team stops re-typing it.
  • Meta
  • WhatsApp
  • Google
  • Payment Gateways
  • CRM
  • ERP
  • Accounting
  • E-commerce
  • Email & SMS
  • Internal Systems
  • Credentials stay on the server — never in the browser
  • Retries, queues and idempotency for reliable delivery
  • Webhook signature verification and input validation
  • Logging and alerts when a sync fails
Explore Integrations

Platform names are used to describe integration capability. We do not claim official partnership status with any platform.

integration-layer syncing
MetaWhatsAppPaymentsAPI Layerauth · retries · loggingCRMERPBusiness Appsystem of recordAnalyticsdashboards · attribution

Custom software

Software designed around your business.

We solve operational problems, not just build websites. Systems are designed around how your team works, connected to the tools you keep, and owned by you.

CRM & Sales System

Manage leads, quotations, customers, follow-ups and sales in one place.

Operations Platform

Automate internal workflows, approvals, job tracking and reporting.

Customer Portal

Give customers secure self-service access to orders, documents and support.

SaaS Platform

Multi-tenant subscription products with billing, roles and usage tracking.

Management Dashboard

Bring sales, operations and marketing metrics into one executive view.

Custom Application

Software for requirements no packaged product covers.

Solutions by business problem

Start with the problem. We'll map the technology.

You don't need to know whether you need an API, an AI agent or a new system. Describe the situation and we'll recommend the most direct route to the outcome.

Our Meta campaigns, customer conversations and sales results are spread across different tools.

Solution

AI Marketing Management Platform

Connect authorised Facebook and Instagram assets with customer enquiries, leads and sales in one dashboard, with approved publishing and AI recommendations.

See how it works

Our teams are still doing everything manually.

Solution

Workflow Automation

Approvals, data entry, follow-ups and reporting run automatically across your tools, with people involved only where judgement is needed.

See how it works

Our systems don't communicate with each other.

Solution

API & System Integration

CRM, accounting, e-commerce, WhatsApp and ad platforms exchange data automatically, so information is entered once and used everywhere.

See how it works

We have data but cannot understand it.

Solution

Analytics & Business Intelligence

Pipelines and dashboards that join sales, marketing, operations and finance into metrics leadership can actually act on.

See how it works

We want to use AI but don't know where it creates value.

Solution

AI Integration & Automation

A scoped pilot on the workflow with the highest return — document processing, lead handling or analysis — with measurable results before scaling.

See how it works

Our current software no longer fits our operation.

Solution

Custom Software Development

A system designed around how you actually work, integrated with the tools you keep, and owned by you.

See how it works

Technology ecosystem

Well-supported technology, chosen for the job.

We work with a focused, production-proven stack so systems are fast to build, straightforward to maintain and easy for another engineer to understand.

Frontend

Fast, accessible interfaces for customers and internal teams.

  • React
  • Next.js
  • TypeScript
  • Tailwind CSS
  • Progressive Web Apps

Backend

APIs, services and background processing.

  • Node.js
  • Next.js Server
  • REST APIs
  • Webhooks
  • Scheduled Jobs

Database

Reliable data storage and modelling.

  • PostgreSQL
  • Prisma ORM
  • Data Warehousing
  • Caching

Cloud & Delivery

Deployment, monitoring and operations.

  • Vercel
  • Linux Servers
  • CI/CD Pipelines
  • Monitoring & Logging

AI

Language models applied to real workflows.

  • LLM APIs (Claude and others)
  • AI Agents & Tool Use
  • Retrieval (RAG)
  • Structured Outputs
  • Human-in-the-loop Approval

Integrations

Platforms we connect systems to.

  • Meta Marketing API
  • Meta Conversions API
  • WhatsApp
  • Google APIs
  • Payment Gateways
  • CRM & ERP
  • Accounting
  • Email & SMS

Selected work

The kind of systems we build.

Representative scenarios showing how a problem becomes a solution, the technology involved, and the business outcome it is designed to produce.
Marketing TechnologyB2B services
Illustrative scenario

Lead-to-revenue attribution for a B2B service business

Connecting Meta advertising, a website lead form, WhatsApp enquiries and a CRM so marketing spend can be evaluated on closed sales.

  • Meta Conversions API
  • Meta Pixel
  • CRM API
  • WhatsApp click tracking
Read the scenario
Custom PlatformProduction & fulfilment
Illustrative scenario

Operations platform replacing spreadsheet-based job tracking

A custom internal system for quotations, job orders, approvals and status tracking, integrated with accounting and WhatsApp notifications.

  • Accounting API
  • WhatsApp notifications
  • Email
Read the scenario
AISales-led businesses
Illustrative scenario

AI lead qualification and routing for inbound enquiries

An AI agent that reads incoming enquiries, scores them against business criteria and routes them with context — with human review of every recommendation.

  • CRM API
  • WhatsApp inbox
  • Email parsing
Read the scenario

Items marked “Illustrative scenario” describe the type of engagement we deliver. They are not client case studies and contain no client names or results. Real case studies are published only with client permission.

How we work

A process built around outcomes, not deliverables.

Six stages, each with a clear result. Discovery before design, architecture before code, and measurement from the first release.
  1. 01

    Discover

    Understand the business, the problem and the objectives before proposing technology.

  2. 02

    Architect

    Design the system, integration points and data flow so everything connects from day one.

  3. 03

    Build

    Develop the solution in short cycles using the appropriate, well-supported technologies.

  4. 04

    Integrate

    Connect platforms, APIs and business data with authentication, validation and logging.

  5. 05

    Launch

    Test, secure and deploy with monitoring, documentation and training in place.

  6. 06

    Improve

    Measure results, review the data and keep improving the system after launch.

Why us

Engineering that starts with the business problem.

  1. 01

    Business-First Engineering

    Technology decisions begin with the business problem and the outcome it needs to produce.

  2. 02

    Systems, Not Silos

    We connect software, data and platforms so information moves without manual hand-offs.

  3. 03

    Built for Measurement

    Analytics, tracking and attribution are designed in from the start, not added after launch.

  4. 04

    AI With Purpose

    AI is implemented where it improves real workflows and decisions, with human approval where it matters.

  5. 05

    End-to-End Capability

    From interface and backend to integrations, analytics and automation — one accountable team.

Who we work with

  • SMEs
    Managing campaigns, enquiries and sales follow-up without a large marketing operations team.
  • Growing Companies
    Connecting increasing Meta activity with lead quality, sales and revenue.
  • Startups
    Launching products and platforms on a sound technical architecture.
  • Agencies
    Giving authorised client teams a clearer operational and reporting workspace.
  • Corporate Teams
    Delivering internal systems, integrations and analytics projects.
  • Digital Businesses
    Connecting marketing, commerce and operations data end to end.
  • Event & Commerce Businesses
    Booking, ticketing, ordering and customer systems built for volume.
  • Organisations in Transformation
    Modernising legacy processes with integrated, measurable technology.

Bring your Meta marketing and sales outcomes into one view.

Tell us how your team currently manages campaigns, customer enquiries and leads. We'll map the accounts and systems to connect, the approvals to preserve and the most useful first dashboard.

No obligation. We reply to project enquiries within one business day.