Terms of Service
The terms that apply to your use of this website and to enquiries made through it.
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1. Overview
These Terms of Service govern your use of this website, operated by ZAF ("we", "us"). By using the website you agree to these terms. Engagements for services are governed by a separate written agreement or proposal, which takes precedence over these terms where they conflict.
2. Use of the website
You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to any part of the website, its infrastructure or connected systems, interfere with its operation, or use automated means to submit forms or scrape content.
3. Enquiries and proposals
Submitting an enquiry does not create a contract. Any proposal, estimate or timeline we provide in response is indicative until confirmed in a written agreement. Descriptions of services on this website are general and may not reflect the scope of a specific engagement.
4. Intellectual property
The content of this website — text, design, diagrams, code samples and illustrations — belongs to us or our licensors and may not be reproduced without permission, other than for personal, non-commercial reference.
Ownership of software and deliverables produced in an engagement is defined in the relevant agreement. Our standard position is that clients own the source code and deliverables they have paid for.
5. Third-party platforms and trademarks
References to third-party platforms such as Meta, Facebook, Instagram, WhatsApp and Google describe integration capability only. Those names are trademarks of their respective owners. We are an independent technology provider and do not claim any official partnership, endorsement or programme status with any platform unless expressly displayed on this website.
6. Illustrative content
Where this website presents example scenarios, sample dashboards or sample data, they are illustrations of the type of work we do and do not represent actual client results, statistics or guarantees of outcome.
7. Disclaimer and limitation of liability
The website is provided on an "as is" basis. We take reasonable care to keep information accurate but do not warrant that it is complete, current or error-free. To the extent permitted by law, we are not liable for any loss arising from use of the website or reliance on its content. Nothing in these terms limits liability that cannot be limited under applicable law.
8. Governing law
These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute relating to them.
9. Contact
Questions about these terms can be sent using the details on our Contact page.