Custom Platform · Production & fulfilment
Illustrative scenario. This page describes a representative engagement to show how we approach a problem. It is not a client case study and contains no client names, figures or results.
Orders were tracked across several shared spreadsheets and chat groups. Status updates were manual, approvals happened over messages, and nobody had a reliable view of what was in production, what was late and what had been invoiced.
A web-based operations platform with a single order record from quotation to delivery. Role-based access for sales, production and finance; approval workflows with notifications; automatic status updates to customers via WhatsApp; and invoice creation pushed to the accounting system through its API. A management dashboard shows workload, lead times and outstanding payments.
One system of record for every order, approvals with an audit trail, and management visibility without asking around. The platform is the foundation for later automation and analytics work.
Connecting Meta advertising, a website lead form, WhatsApp enquiries and a CRM so marketing spend can be evaluated on closed sales.
An AI agent that reads incoming enquiries, scores them against business criteria and routes them with context — with human review of every recommendation.
Tell us about the problem you are trying to solve. We'll respond with an honest assessment of the options — custom build, integration, automation or analytics — and a proposed first step.
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